Once Ark Swimwear have dispatched your order (usually within one to two business days), you will receive a confirmation email from us with your tracking number. If you haven't received it, check your junk mail!
Find your Tracking Number
There are three ways to find your tracking number:
- check your email, as the tracking number will be with your dispatch email
- login to your account where you will be able to locate your tracking details
- don't have an account? Lookup your order here and fill in your details:
Please note, that it sometimes takes 24 hours before the first scan can be seen. We also sign you up to receive DHL Express or Australia Post's tracking updates where available.
Tracking your Order
Australians: track it through the Australia Post website by clicking the link below:
International: you can check on your tracking with DHL Express (or eCommerce if it's an exchange!) by heading to the following:
We pride ourselves on providing the best possible customer experience, however, at times things like shipment delays can be out of our hands. Wherever we can, we will always endeavour to keep you up-to-date while your order is being processed.
INTERNATIONAL SHIPMENTS: If your order has been delayed, please ensure that you check your emails and phone as it may be held up in your country's customs. It is your responsibility to get in touch with them.
If you have any issues, please email us on: firstname.lastname@example.org