Ordinarily, we endeavour to have your order packed and shipped as soon as possible with the majority of orders sent within one business day.
If you are able to reach out to us before this process has begun (typically immediately after you have placed your order!), then we will do everything we can to accommodate.
Please email firstname.lastname@example.org with your full name, order number and what you would like amended as soon as you possibly can. We will try to catch it, however, cannot guarantee it.
If you contact us after your order has been packed and shipped then we are unable to change it. Instead, you are welcome to exchange your swimwear once you have received it.
We are not able to cancel orders. Once you have placed your order, you have committed to and accepted all Ark Swimwear policies.